All orders are shipped within 48 hours of purchase- Monday – Friday 9 am – 4 pm.
At Check out, we have two postage options- Regular parcel post or Express post, shipped via Australia Post For more information on postage times or to track your parcel please see here https://auspost.com.au
All orders are shipped with a tracking number attached, this number will be emailed to you on dispatch.
Postage is capped at $10 for parcel post and $13 for express Orders over $120 will be granted free Regular shipping, but is not applicable during some sale promotions.
Please note- Mackay is outside of the guaranteed next-day express shipping zone, Parcels will take 1-3 business days to arrive.
We offer to ship with Australia Post in good faith they will deliver in their specified time frames. Kitty Kat Klothing will endeavour to work with Australia post to find any delayed or lost parcels. Please keep in mind once they are in Australia posts hands we have no control over the length of delivery time.
Can I pick up my item?
If you live in the Mackay QLD region, when you enter your address at check out, you will have a free local pick up option. (Click and Collect) Pickups are available within 2 business days From Heaven Hair Beauty and Nails, Wood Street Mackay City.
Do we ship Internationally?
Kitty Kat Klothing is based in Australia and currently only offer Website purchases in Australia. If you would like to purchase an item outside of Australia please email Kittykatklothing@outlook.com for a postage quote. Please include the names of the items you are interested in purchasing.
Shipping costs are based on the weight of the item, free shipping promotions are not valid for International purchases.
We offer PayPal invoicing for purchases outside of Australia.
All customs duties, import fees, taxes etc are the responsibility of the buyer. Please check your country’s import regulations before purchasing.